Frequently Asked Questions
Everything you need to know about our premium headwear and services.
What materials are used in Bruno Capelo hats?
Our hats are crafted from premium materials including 100% Australian Wool Felt, fine straws, and high-quality fabrics to ensure durability and a luxury feel.
How do I determine my correct hat size?
We recommend measuring the circumference of your head using a flexible tape measure. Please refer to our detailed Size Guide located on each product page to find your perfect fit.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and tracking information is provided once your package has been dispatched.
Can I return or exchange my purchase?
Yes, we accept returns and exchanges within 30 days of delivery, provided the hat is unworn, in its original condition, and includes all original packaging.
How should I care for and store my hat?
To maintain the shape and quality of your hat, store it upside down on its crown or in a dedicated hat box. Use a soft-bristled brush for felt hats and avoid excessive exposure to moisture.
Do you offer international shipping?
Yes, we ship our premium headwear collections to customers worldwide. Shipping costs and delivery times vary depending on the destination country.