Returns & Exchanges

At Bruno Capelo, we stand by the craftsmanship of our headwear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to ensure every customer finds the perfect fit and style for their wardrobe with a seamless, hassle-free process.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the hat in its original branded box to prevent crushing and attach the pre-paid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the tracking number is scanned to activate your return status.

4

Inspection and Refund

Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing